How Virtual Visits Work

Step 1: Book Your appointment

With Pulse On Call, eliminate time-consuming phone calls where you’re put on hold with a receptionist, as you begin your virtual visit without having to call a doctor in advance. Usually in less than 30 minutes, you will be speaking with a doctor online.

Step 2: Talk directly to a doctor, virtually

Your online doctor’s appointment will start when your physician contacts you by calling the phone number you’ve provided. You are now free to discuss your concerns during this online medical consultation. Depending on the nature of the issue, your physician may ask you to send pictures via email or do a video call in order to accurately diagnose your symptoms and provide you with best treatment options.

Step 3: Receive prescriptions and referrals

Once your appointment concludes, we can fax prescriptions directly to the pharmacy of your choice. We can fax requisitions for tests directly to labs and X-Ray clinics. We also offer free delivery of prescriptions within the GTA. We can also make referrals to specialists, and you will then get a follow-up call notifying you of your appointment.